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Heartcore Portfolio Careers

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Junior Revenue Operations Administrative

Ukio

Ukio

Operations
Barcelona, Spain
Posted on Thursday, July 4, 2024

About Ukio |

We are one of the most promising startups of 2023 with headquarters in Spain. We were founded in Barcelona, and since then, we've expanded to include offices in Madrid, Lisbon, Berlin, and Paris. This is only the beginning as we've got our sights set on spreading to the rest of Europe and later to include other continents as well 🚀.

Ukio's mission is to empower individuals to live where they want, when they want 🌎. We do this by disrupting the traditional residential real estate market, providing fully furnished and artfully designed apartments for stays starting at one month. We remove all the hassle around finding a rental with no long-term contracts, security deposits, broker fees, moving/buying furniture, etc., giving choice and flexibility to allow people to plant their roots anywhere 💥.

Backed by Europe's best Venture Capital firms, this year will be vital in our growth as we look to further build out our team, further establish ourselves in our current markets, and expand our reach into multiple new markets 🔥. We are currently ranked in the top 10 startups in Spain by Linkedin, and we have successfully raised a Series A investment round of €27 million that will help propel our growth throughout Western Europe and bring us closer to reaching our goals🥇.

Our culture |

We honor diversity, compassion, and honesty above all else in our team. We’ve already got a great mix of dedicated, collaborative, and results-driven people and are looking for more like minded folks to join our team. In true startup fashion, we always embrace the unknown and grant full autonomy to our team members to act as the owners of their projects and tasks. We are creators who embrace dynamic environments and take on and build up projects from scratch.

Our team is composed of everyone from foodies to athletes, adventure seekers to art buffs. We know fun, and we always have a team event on our calendars, so are you ready to join us?

Role |

This role involves communicating with Accounts Executives and Sales Representatives to confirm bookings, answer inquiries, and provide information about the sales processes. The Revenue Ops Specialist also works closely with other departments within Ukio to ensure a smooth check-in process for guests. Additionally, they may be responsible. Overall, the Revenue Ops Specialist plays a crucial role in ensuring a positive guest stay and maximizing the efficiency of the teams accorss the booking.

Responsibilities |

  • Manage the end-to-end quoting process, ensuring a streamlined workflow and maintaining detailed records for future reference.
  • Utilize CRM systems and sales tools proficiently to manage data of bookings and maintain a clear view of the sales performance.
  • Manage all bookings in order to have a clear picture of the situation regarding check-ins, checkouts, and pending payments in the different cities.
  • Own and manage the confirmation booking process, and work closely with Sales & Finance to ensure efficiency and accurancy.
  • Identify data accuracy gap to improve data model and data quality.

About you |

  • Good level of Excel and Knowledge of Office
  • Time management and organization skills
  • C1 English level and C1 Spanish level
  • Flexible, resilient and content with ambiguity and changes.
  • Confident with working in cross-functional teams.
  • Comfortable performing in a start-up environment.

Ukio's life benefits |

  • Private Health Insurance with SANITAS
  • Flexible retribution with Payflow
  • UKIO Anniversary gift
  • Team buildings and office events
  • Transportation card (transportation coverage for role that have traveling needed for their work tasks according to the internal policy)
  • Breakfast at the office, fruits, nutrition bars, free coffee/tea and popcorn!
  • An amazing internal culture and no dress code!
  • International working environment with many different nationalities!

Ukio's culture promotes and values each individual's contribution. Diversity and inclusion, it’s a big topic for us, as such we encourage applications from individuals of all backgrounds, regardless of age, gender, ethnicity, disability, sexual orientation, gender identity, socio-economic background, religion and/or belief.

Sky's the limit for us. We're here to revolutionize your life. Be part of this revolution 🔥

We look forward to receiving your application!

For more information about Ukio, visit us at www.ukio.com and to keep up to date with UKIO’s news, follow us on LinkedIn and Instagram!