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Heartcore Portfolio Careers

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Project Operations Intern

Ukio

Ukio

Operations
Paris, France
Posted on Thursday, September 7, 2023

About Ukio |

We are one of the most promising startups of 2023 with headquarters in Spain. We were founded in Barcelona, and since then, we've expanded to include offices in Madrid, Lisbon, Berlin, and Paris. This is only the beginning as we've got our sights set on spreading to the rest of Europe and later to include other continents as well 🚀.

Ukio's mission is to empower individuals to live where they want, when they want 🌎. We do this by disrupting the traditional residential real estate market, providing fully furnished and artfully designed apartments for stays starting at one month. We remove all the hassle around finding a rental with no long-term contracts, security deposits, broker fees, moving/buying furniture, etc., giving choice and flexibility to allow people to plant their roots anywhere 💥.

Backed by Europe's best Venture Capital firms, this year will be vital in our growth as we look to further build out our team, further establish ourselves in our current markets, and expand our reach into multiple new markets 🔥. We have successfully raised a Series A investment round of €27 million that will help propel our growth throughout Western Europe and bring us closer to reaching our goals🥇.

Our culture |

We honor diversity, compassion, and honesty above all else in our team. We’ve already got a great mix of dedicated, collaborative, and results-driven people and are looking for more like minded folks to join our team. In true startup fashion, we always embrace the unknown and grant full autonomy to our team members to act as the owners of their projects and tasks. We are creators who embrace dynamic environments and take on and build up projects from scratch.

Our team is composed of everyone from foodies to athletes, adventure seekers to art buffs. We know fun, and we always have a team event on our calendars, so are you ready to join us?


Role |

We are seeking a Project Operations Intern to join our team in Paris. In this role you will directly assist our Operations Manager on his day to day tasks overseeing and managing the onboarding of new apartments, facilities, ensuring each Ukio installation meets the schedule, and are stay-ready for our guests whilst maintaining the brand quality and standards. We are a new start-up, so you’ll be given a high degree of autonomy and expected to deal with numerous challenges and opportunities along the way.

Responsibilities |

  • Oversee facilities for onboarding of units
  • Work with Design and Supply Chain to ensure meeting of project deadlines and unit onboarding;
  • Manage facilities specialists and define their daily roles and responsibilities
  • Manage and coordinate with third party service providers (i.e. plumbing, electricians, house cleaning, painters, carpenters etc.)
  • Provide data-driven recommendations and process improvements to drive higher operational efficiency, customer service, and quality of stays

About you |

  • You have experience in operational and/or customer service experience in hospitality/vacation rental industry
  • Comfortable working under tight deadlines
  • Strong analytical and problem-solving skills
  • Experience handling customer service issues
  • Comfortable working in cross-functional teams
  • Fluency in English and Spanish required

Ukio's life benefits |

  • A challenging internship at one of the fastest growing companies in Europe
  • Paid Internship
  • International working environment with many different nationalities
  • Work with talented, committed and supportive teammates
  • Flexible schedule and no dress code!
  • Team events and an amazing internal culture
  • Breakfast in the office, fruits, nutrition bars, free coffee and popcorn for whenever you feel like it!

Ukio's culture promotes and values each individual's contribution. Diversity and inclusion, it’s a big topic for us, as such we encourage applications from individuals of all backgrounds, regardless of age, gender, ethnicity, disability, sexual orientation, gender identity, socio-economic background, religion and/or belief.

Sky's the limit for us. We're here to revolutionize your life. Be part of this revolution 🔥

We look forward to receiving your application!

For more information about Ukio, visit us at www.ukio.com and to keep up to date with UKIO’s news, follow us on LinkedIn and Instagram!