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Heartcore Portfolio Careers

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Heartcore

(Junior) Damage Control Manager - fully remote (m/f/d)

Roadsurfer

Roadsurfer

Germany · Austria · Remote
Posted on Tuesday, March 19, 2024

Why roadsurfer?

  • TEAMSPIRIT & TEAMEVENTS: Look forward to a collegial atmosphere with flat hierarchies, lots of fun and great team spirit, as well as regular team events such as joint sports sessions, barbecues or just an after-work drink at your station.

  • EXCHANGE PROGRAM: Swap your workplace with one of your European colleagues and work up to four weeks a year in the most beautiful places in Europe.

  • CAMPER BUDGET: You get an annual camper budget to experience the #happyroadsurfing lifestyle for yourself.

  • DISCOUNTS: Use our Corporate Benefits Platform and Family & Friends Discounts

The role - your passion

  • Placing repair orders: You will be responsible for placing repair orders with our network of qualified garages.

  • Cost calculation: You assess the damage to the vehicles and prepare cost estimates for the repairs. Don't worry, if you haven't done this before, we'll teach you.

  • Invoicing: You send invoices to customers and process any complaints.

  • You are the contact person* for colleagues* and external partners*.

What you need to surf a wave with us

  • Career changers possible: We welcome applicants from all sectors. Previous experience in the automotive industry is not required, as comprehensive training is provided. You should just have a keen interest in cars or even motorhomes.

  • Customer focus: You should be able to provide excellent customer service and communicate effectively with customers. You will be the first point of contact for our customers. It is therefore important that you have excellent communication skills and are always friendly and professional.

  • Affinity with cars: Your passion for cars is at the heart of this role. You should have a strong interest in cars and be willing to constantly learn. Your enthusiasm for cars will help you succeed in this role and provide the best possible service to our customers.

Ready to surf?

We look forward to receiving your application! If you have any questions, please feel free to contact our recruiter Julia at team@roadsurfer.com.

ABOUT #ROADSURFER

As a #roadsurfer you are part of an open, fast-growing team with ambitious goals and a great team spirit. We stick together and combine a brutal hands-on mentality with fun at work! It means shaping the future of outdoor travel and building an ecosystem for sustainable outdoor travel. We are more than Europe's largest campervan rental company. In 2021 we launched our platform roadsurfer spots in addition to our other products rent, abo and sales – a platform where you can discover and book unique camping spots. But that’s only the beginning. We are growing fast, so hop on board and join us on our journey. We’re looking for motivated and passionate people whose hearts beat for campers. Wanna spread the roadsurfer spirit across the globe with us?