LONDON - Customer Care Agent (m/f/d)
Roadsurfer
Why roadsurfer?
TEAMSPIRIT & TEAMEVENTS: Look forward to a collegial atmosphere with flat hierarchies, lots of fun and great team spirit as well as regular team events such as joint barbecues or simply an after-work drink at your station.
CAMPER BUDGET: You get a free rental for our campers so you can experience the #happyroadsurfing lifestyle for yourself.
DISCOUNTS: Take advantage of our corporate benefits platform and Family & Friends discounts.
The role - your passion
You lend a hand and take over the exterior and interior cleaning of our campers
You explain and hand over our campers to the customers
You put a smile on our customers' faces when they pick up and return their camper and make their roadsurfer journey unforgettable
You manage the payment processes and check in rental payments and collect security deposits
You support our station team with all daily tasks and make sure that our #happyroadsurfers leave the yard happy
What you need to surf the wave with us
You are absolutely hands-on and lend a hand at all times
Experience in dealing with customers
Class B driving license
Very good knowledge of English
Ready to surf?
Are you made for the job? Then we look forward to receiving your application! If you have any questions, please feel free to contact us at team@roadsurfer.com and we will get back to you as soon as possible.
ABOUT #ROADSURFER
As a #roadsurfer you are part of an open, fast-growing team with ambitious goals and a great team spirit. We stick together and combine a brutal hands-on mentality with fun at work! It means shaping the future of outdoor travel and building an ecosystem for sustainable outdoor travel. We are more than Europe's largest campervan rental company. In 2021 we launched our platform roadsurfer spots in addition to our other products rent, abo and sales – a platform where you can discover and book unique camping spots. But that’s only the beginning. We are growing fast, so hop on board and join us on our journey. We’re looking for motivated and passionate people whose hearts beat for campers. Wanna spread the roadsurfer spirit across the globe with us?