Heartcore Portfolio Careers

Discover opportunities across our portfolio of companies who are enchanting the world through technology

Cloud Engineer - London



Software Engineering
London, UK
Posted on Thursday, February 1, 2024
About Neo4j:

Neo4j is the leader in Graph Database & Analytics, helping organizations uncover hidden relationships and patterns across billions of data connections deeply, easily and quickly. Customers use Neo4j to gain a deeper understanding and reveal new ways of solving their most pressing problems. Over 75% of Fortune 100 companies use Neo4j, along with a vibrant community of 250,000+ developers, data scientists, and architects across the globe.

At Neo4j, we’re proud to be building the technology that powers breakthrough solutions for our customers, helping them cure diseases, fight fraud, crush pandemics, and accomplish their most ambitious missions—even if it’s getting humans to Mars. Learn more at neo4j.com and follow us @Neo4j.

Our Vision:

At Neo4j, we have always strived to help the world make sense of data.

As business, society and knowledge become increasingly connected, our technology promotes innovation by helping organizations to find and understand data relationships. We created, drive and lead the graph database category, and we’re disrupting how organizations leverage their data to innovate and stay competitive.

Job Overview:

As a Cloud Engineer at Neo4j, you will be responsible for providing expert guidance to non-Engineering teams, enabling them to harness the full potential of cloud services from AWS, GCP, and Azure. You will focus on securing and managing cloud environments comprehensively, ensuring robustness, scalability, and cost efficiency. This role involves troubleshooting individual issues, designing solutions based on business requirements, and collaborating with cross-functional teams to achieve their goals. This role resides within IT and will work across every part of the organization.

Key Responsibilities:

Cloud Architecture and Design:

  • Collaborate with non-Engineering teams to understand business requirements and design scalable, secure, and cost-effective cloud solutions.
  • Ensure cloud architectures align with best practices on AWS, GCP, and Azure.

Security and Compliance:

  • Implement and enforce security best practices for cloud environments.
  • Work closely with the security team to conduct regular audits, assessments, and ensure compliance with industry standards such as SOC2, HIPAA.
  • Stay informed about the latest security threats and vulnerabilities, implementing proactive measures to safeguard cloud environments.

Cost Management:

  • Optimize and manage cloud costs through effective resource utilization and cost monitoring.
  • Provide recommendations on cost-effective solutions and identify opportunities for savings.
  • Identify and remediate orphaned projects and infrastructure.
  • Develop and implement cost allocation strategies to ensure transparency and accountability across cloud resources.

Troubleshooting and Support:

  • Respond to and resolve cloud-related incidents and issues promptly.
  • Collaborate within IT to increase cloud support capacity and share technical knowledge.
  • Establish and maintain robust monitoring and alerting systems for proactive issue identification and resolution.

Documentation and Training:

  • Create comprehensive documentation for cloud architectures, configurations, and troubleshooting procedures.
  • Provide training and support to non-Engineering teams to enhance their cloud proficiency.


  • Bachelor’s degree (or greater) in Computer Science, Information Technology, or a related field.
  • Proven experience as a Cloud Engineer with in-depth knowledge of at least two of; AWS, GCP, and Azure.
  • Strong understanding of cloud security best practices and compliance standards.
  • Experience in designing and implementing cost-effective solutions in cloud environments.
  • Proficient in troubleshooting and resolving cloud-related issues.
  • Excellent communication and collaboration skills.

Preferred Skills:

  • Cloud certifications from AWS, GCP, and Azure.
  • Experience with DevOps practices and tools including Infrastructure as Code (IaC) solutions.
  • Familiarity with containerization technologies (e.g., Docker, Kubernetes).
  • Scripting and automation skills (e.g., Java, Python, Golang, PowerShell,).


Why Join Neo4j?

Neo4j is, without question, the most popular graph database in the world. We have customers in every industry across the globe, and our products are a proven product/market fit. Joining our team is an opportunity to shape the future of data and analytics. Below are just a few exciting facts about Neo4j.

  • Neo4j is one of the fastest scaling technology companies in this industry. Well over $100M ARR and still rapidly growing.
  • Raised biggest round of funding in all of database history ($325M Series F).
  • Backed by world class investors like Google Ventures (GV), Neo4j has raised over $582M in funding and is currently valued at $2Bn. This puts them among the most well-funded database companies in history.
  • 75% of Fortune 100 use Neo4j with more than 800 enterprise customers including Comcast, eBay, Adobe, Lyft, UBS, IBM, Volvo Cars and many more.
  • Emil Eifrem (CEO) has built an amazing culture that prides itself on relationships, inclusiveness, innovation and customer success.
  • Countless awards in the industry. Massive Enterprises and individual developers/ data scientists love Neo4j. Strong sense of community and ecosystem is built around the platform.
  • A recent Forrester Total Economic Impact Study pegged Neo4j as delivering 417% ROI to customers.

Research shows that members of underrepresented communities are less likely to apply for jobs when they don’t meet all of the qualifications. If this is part of the reason you hesitate to apply, we’d encourage you to reconsider and give us the opportunity to review your application. At Neo4j, we are committed to building awareness and helping to improve these issues.

One of our central objectives is to provide an inclusive, diverse, and equitable workplace for everyone to develop their potential and have a positive, career-defining experience. We look forward to receiving your application.

Neo4j Values:

Neo4j is a Silicon Valley company with a Swedish soul. We foster collaboration and each of us is empowered to contribute and put our innovative stamp on projects. We hire candidates who reflect the following Neo4j core values:

(we)-[:THRIVE_IN]->(:Culture {type: [‘Open’, ‘Inclusive’]})
(we)-[:ASSUME]->(:Intent {direction:’Positive’})
(we)-[:WELCOME]->(:Discussions {nature: ‘IntellectuallyHonest’})

Neo4j is committed to protecting and respecting your privacy. Please read the privacy notice regarding Neo4j's recruitment process to understand how we will handle the personal data that you provide.

More information at www.neo4j.com.