Fraud Manager

Miami, FL (in-person)

MAJORITY is a groundbreaking mobile banking service built for migrants, by migrants. Global migration is a 21st-century reality, whether people are following their dreams, love, or new experiences. Our purpose at MAJORITY is to empower the ambitious, the brave, and the talented and help them achieve their dreams. We believe that everyone deserves the same opportunity to succeed. Thus, our mission is to provide migrants the tools they need to thrive in their new country. Come join us!

We are MAJORITY, people without borders from 20+ countries around the world. We're looking for ambitious individuals who are passionate about making a difference and want to help us achieve our mission. If that sounds like you, we’d love to hear from you.

This is an in-person position based out of our Wynwood office in Miami, FL.

We are looking for a Fraud Manager to design and implement strategies to detect, prevent, and investigate fraud. This role requires a proactive approach to mitigate risks and develop processes that enhance the security of our products and services. To meet these goals, you'll be in charge of building a high-performing technical team dedicated to fraud monitoring. This individual will work closely with compliance, product, and engineering teams to ensure our systems stay ahead of fraud trends in the fintech industry.

Responsibilities

• Develop, implement, and continuously improve fraud prevention and detection strategies.
• Monitor and analyze fraud patterns, trends, and key metrics to stay ahead of new and potential fraud schemes.
• Work with data scientists to refine fraud detection models and improve detection accuracy.
• Oversee investigations of suspected fraudulent activities and prepare detailed reports.
• Lead and mentor a team of fraud analysts and investigators, providing guidance, training, and support.
• Partner with compliance, legal, risk, and product teams to align fraud prevention strategies with regulatory requirements.
• Communicate findings and recommendations to executive management and key stakeholders.
• Establish and maintain fraud prevention policies, protocols, and procedures.
• Evaluate and recommend fraud detection tools, platforms, and other technologies to enhance the company’s fraud detection capabilities.
• Optimize the use of existing tools and systems, ensuring they meet the demands of a fast-growing customer base.

Qualifications

• Bachelor’s degree in Finance, Economics, Engineering or other STEM-related field.
• Minimum of 3 years of experience in fraud management, preferably within the fintech or financial services industry.
• Knowledge of regulatory requirements (e.g., KYC, AML) and industry best practices for fraud prevention.
• Strong experience with data analysis tools (SQL, Python, R) and fraud detection technologies.
• Demonstrated ability to lead and develop a team and work with cross-functional stakeholders.
• Manage high-impact projects and translate organizational objectives into team-specific goals.

We believe in equal opportunity and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.