We are looking for a skilled Risk Analyst to support our Risk Operations team in Miami, FL. This is an in-person role based in our Wynwood office.

MAJORITY is a groundbreaking mobile banking service built for migrants, by migrants. Global migration is a 21st-century reality, whether people are following their dreams, love, or new experiences. Our purpose at MAJORITY is to empower the ambitious, the brave, and the talented and help them achieve their dreams. We believe that everyone deserves the same opportunity to succeed. Thus, our mission is to provide migrants the tools they need to thrive in their new country. Come join us!

We are MAJORITY, people without borders from 20+ countries around the world. The most important thing for us is working with ambitious people who are passionate about making a difference and keen to help us achieve our mission. Does that sound like you? Then we’d love to hear from you.

What’s the role?

• Fraud Analysis: Assess recent and historical dispute activity across customer accounts to determine trends amongst fraudulent merchants, rapid transactions, scams, etc.
• Operational quality assurance: Responsible for overseeing the quality assurance program, performing manual audits and iterating on this process, helping ensure the corresponding operations team’s accurate handling of KYC, disputes, etc.
• Stakeholder engagement: Completing monthly reporting and any additional requests as needed by our internal teams as well as our external bank partners
• Cross-functional collaboration: Being a go-to Risk stakeholder for other teams, including Customer Service, Operations, Compliance, Legal, Product, Data, amongst other teams
• Fraud monitoring: Identify and flag suspicious activity for further investigation and document activity using our internal ticketing tools

Who we’re looking for

• Comfortable with concepts surrounding KYC, CIP, AML, OFAC, SAR, Reg E Disputes preferred
• Proven problem solving and analytical skills
• Detail-oriented, passionate about quality, with extremely high standards for delivery
• Excellent written and verbal communication skills
• Strong team-based and cross functional collaboration skills
• Familiarity with Looker and/or SQL a strong plus

Requirements

• Bachelor’s degree in a relevant field
• At least two years of experience in similar risk role within the financial services industry

If you’re interested in joining our mission as Risk Analyst, please apply by submitting your resume alongside a cover letter.

We believe in equal opportunity and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.