Heartcore Portfolio Careers

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Head of Compliance



United States
Posted on Tuesday, February 6, 2024

We are looking for a skilled Head of Compliance to lead, develop and implement our Compliance Management Program in the US. You will play a key role in regulatory exams and audits, maintain our licenses and relationships with our banks. You will also be actively involved in new product development and improvements.

MAJORITY is a groundbreaking mobile banking service built for migrants, by migrants. Global migration is a 21st-century reality, whether people are following their dreams, love, or new experiences. Our purpose at MAJORITY is to empower the ambitious, the brave, and the talented and help them achieve their dreams. We believe that everyone deserves the same opportunity to succeed. Thus, our mission is to provide migrants the tools they need to thrive in their new country. Come join us!

We are MAJORITY, people without borders from 20+ countries around the world. The most important thing for us is working with ambitious people who are passionate about making a difference and keen to help us achieve our mission. Does that sound like you? Then we’d love to hear from you.

What’s the role?

  • Compliance Management program
  • Oversight responsibility for the creation, maintenance and review of policies, procedures, monitoring and testing plans:
    • Ensure that all needed policies are in place and accurate
    • Ensure that all procedures are accurate, based on practice and include all regulatory required items
    • Assist in the development of transaction monitoring especially for AML purposes
    • Ensure that a comprehensive testing program is in place
  • Ensure that changes to law or regulation are reflected in policies and procedures
  • Ensure that new products or processes and changes to products and processes are done in compliance with all applicable laws and regulations
  • Ensure that when we make changes to products or processes we amend our written policies/procedures to reflect these changes

Conduct risk assessments and identify and implement any needed changes

  • Oversee and manage regulatory exams and audits
  • Coordinate and work with business on corrective action as a result of audits, risk assessments, exams, or customer complaints
  • Manage money transmitter license requirements, including exams, audits and coordination with consultants
  • Interface with bank compliance teams
  • Oversee and manage employee compliance training
  • Oversee Vendor Management Program
  • Foster a culture of compliance that includes a belief it is important for our customers and our business, not just something we have to do

Who we’re looking for

  • Great organizational skills
  • Highly driven individual with ability to prioritize and execute critical projects
  • Skills in project management and communication
  • Strong problem solving skills


  • Relevant experience in Consumer Finance and/or FinTech regulatory compliance (AML, money transfer/remittance, debit card, credit and bank partnership experience)
  • Strong knowledge of consumer financial regulations, including Unfair Deceptive and Abusive Acts or Practices, Telephone Consumer Protection Act, Electronic Funds Transfer Act and Regulation E, Electronic Signatures in Global and National Commerce Act (ESIGN), NACHA Operating Rules and Guidelines, Truth in Lending Act and Regulation Z, Equal Credit Opportunity Act and Regulation B, Fair Credit Reporting Act, Fair Debt Collections Practices Act
  • CRCM, ACAMS or other compliance certification preferred but not required
  • Understands the importance of and able to build out reporting/record keeping
  • Experience drafting policies and procedures
  • Experience conducting monitoring and testing
  • Experience running a compliance program
  • Strong, comprehensive understanding of risk assessments, financial services risk key regulations and current regulatory developments relevant to business knowledge a plus
  • Bachelors or Masters degree is preferred, however we care more about relevant experience and talent than education. 10+ years of relevant experience is preferred

If you’re interested in joining our mission as Head of Compliance , please apply by submitting your CV alongside a cover letter.

We believe in equal opportunity and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.