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Heartcore Portfolio Careers

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Lead Product Manager, FinTech

GetYourGuide

GetYourGuide

Product
Zürich, Switzerland
Posted on Dec 6, 2024

Lead Product Manager,
FinTech

About GetYourGuide

GetYourGuide is the globally leading marketplace for unforgettable travel experiences. Travelers use GetYourGuide to discover the best things to do in a destination. Since its founding in 2009, travelers from over 170 countries have booked more than 80 million tours, activities, and attraction tickets through GetYourGuide. Powered by a global team of over 700 travel experts and technologists, we are headquartered in Berlin and have 17 local offices around the world. Visit our careers website to learn more.

Team mission

Our mission in the FinTech group is to help travelers book, pay, and go on incredible experiences with ease and flexibility, and empower activity providers to monetize effectively. We are responsible for the core booking experience in the marketplace and support multiple company-level initiatives and goals. We take pride in ownership and collaboration in line with our company principles. We start by deeply understanding our customer needs and building towards a vision that helps connect millions of travelers with thousands of activity providers around the world.

Role Overview

As a Lead Product Manager, you will own a significant part of the customer journey and be responsible for defining a vision and strategy that impacts multiple product areas and teams within GetYourGuide. You will have an executive presence to gain buy-in and influence the company's long-term vision. In this role, you will execute complex projects that require multiple Product, Business, and Sales teams that depend on you to achieve their goals.

Your core mission team consists of a cross-functional group of engineers, product designers, researchers, and analysts passionate about improving how users discover and book unforgettable experiences. As a leader in the company, this role requires a growth mindset and the ambition to dive into complex problems with a positive mindset. We are looking for a Lead Product Manager who can envision GetYourGuide beyond its current state, champion our users' voices, and execute on a global scale.

You will:

  • Develop and execute a long-term strategy (12+ months) for transaction processing, including building a robust commission engine and ensuring seamless integration with accounting systems, aligned with traveler and supplier needs.
  • Within 12-18 months: Take on leadership responsibilities of a wider group covering Checkout, Payments, and Revenue Platforms.
  • Translate strategy into clear roadmaps, prioritize commission calculations, reconciliation, and reporting initiatives, and deliver features that ensure accurate and scalable transaction processing.
  • Collaborate with finance, engineering, and operations teams to build trust and alignment, ensuring compliance, efficiency, and accuracy across all payment and accounting workflows.
  • Use data, customer insights, and experimentation to validate commission models, optimize transaction flows, and drive measurable processing reliability and scalability improvements.
  • Advocate for user and business needs, mentor team members, and foster a culture of operational excellence and continuous improvement in FinTech systems.

Who you are

  • 5+ years in product management with proven ownership of strategy, KPIs, and roadmaps.
  • Strong analytical skills with expertise in large datasets and driving results independently.
  • Experience in FinTech, marketplaces, or travel is a plus.
  • Skilled in aligning cross-functional teams and stakeholders around a 12-month+ vision.
  • Passion for solving customer problems through impactful features and improvements.
  • Excellent written and verbal communication skills in English

How we set you up for success:

  • Invest in your development with an annual personal growth budget
  • Create a comfortable workspace at home with an annual home office budget
  • Become a part of our success with virtual stock options
  • Enjoy flexibility with a hybrid work-from-home and telecommuting policy
  • Save on transportation costs with discounted public transportation tickets
  • Support your loved ones with generous maternity and paternity leave policies

And more...

We look forward to hearing from you

Unlock your full potential and join our mission to create unforgettable experiences for millions around the world. If you have the skills and passion for joining our team, we invite you to apply by submitting your CV/resume in English through the form below. Check out how we hire for tips and visibility into our process and check out life at GetYourGuide. If you have any further questions, please do not hesitate to contact us via jobs@getyourguide.com.

We are an equal opportunity employer

Our commitment is that every qualified person will be evaluated according to skills regardless of age, gender identity, ethnicity, sexual orientation, disability status, or religion. Please refrain from including your picture and age with the application.

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