Heartcore Portfolio Careers

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HR Team Lead



People & HR
Berlin, Germany
Posted on Saturday, October 28, 2023

HR Team Lead

About GetYourGuide

GetYourGuide is the globally leading marketplace for unforgettable travel experiences. Travelers use GetYourGuide to discover the best things to do in a destination. Since its founding in 2009, travelers from over 170 countries have booked more than 120 million tours, activities, and attraction tickets through GetYourGuide. Powered by a global team of over 700 travel experts and technologists, we are headquartered in Berlin and have 17 local offices around the world. Visit our careers website to learn more.

Our People team is growing, and we are currently building out specialty functions for increased focus and expertise. With Payroll and People Partner functions established, we are now looking for a leader who shapes the future of our core HR team, responsible for providing operational and process support to all GetYourGuiders across the globe. In this role, you will be in the center of unlocking meaningful employee journeys for our people by ensuring smooth processes across the employee life cycle. This is a great opportunity to grow your career as an HR leader, and to join a team dedicated to building a strong culture and balancing people & business needs to enable growth.

You will:

  • Lead a centralized team of HR professionals located in Berlin. Drive high engagement and performance in your team while creating learning and growth opportunities.
  • Build a world-class HR operations function for all GetYourGuide offices (currently 750 employees across 14 offices worldwide) by monitoring and improving processes and KPIs with a focus on service excellence and innovation.
  • Collaborate closely with neighboring functions such as Payroll Operations, HR Business Partners, People Systems, Talent Development, and Talent Acquisition to provide an unforgettable employee experience.
  • Build strong relationships with stakeholders in business teams, with a special focus on Finance, Legal, and our Employee Representation Group.
  • Lead and contribute to design and execution on various global initiatives such as performance review cycles, onboarding/offboarding, benefits and equity programs, relocations, and compliance.

Who you are

  • You’re an experienced HR professional and leader who feels comfortable in an international, multi-country, and fast-paced environment
  • You have managed a team before and are passionate about growing as a leader to create a supportive and inclusive culture
  • You bring strong expertise in HR systems, German labor law (the majority of our employees are in Berlin), employee relations, performance management, compliance, and HR processes
  • You are a people person with excellent relationship-building skills, while also thriving in an environment that is highly ambitious and driven
  • You have excellent communication skills in English. A great plus if you speak German.

How we set you up for success:

  • Invest in your development with an annual personal growth budget
  • Create a comfortable workspace at home with an annual home office budget
  • Become a part of our success with virtual stock options
  • Enjoy flexibility with a hybrid work-from-home and telecommuting policy
  • Save on transportation costs with discounted public transportation tickets
  • Support your loved ones with generous maternity and paternity leave policies

And more...

We look forward to hearing from you

We are an equal-opportunity employer

Our commitment is that every qualified person will be evaluated according to skills regardless of age, gender identity, ethnicity, sexual orientation, disability status, or religion. Please refrain from including your picture and age with the application.

Important notice: Protect yourself from recruitment scams


Our global benefits

Focus on your financial future
  • Attractive salary
  • Attractive company pension scheme
  • Virtual Share program
  • Public transport benefit
  • Referral bonuses for bringing new talent on board
  • Corporate discount program on exclusive and attractive services
Focus on your financial future
  • Attractive salary
  • Attractive company pension scheme
  • Virtual Share program
  • Public transport benefit
  • Referral bonuses for bringing new talent on board
  • Corporate discount program on exclusive and attractive services
No items found.

Benefits at GetYourGuide


Monthly allowance for transport (Deutschland ticket or bike leasing)
Virtual stock options so you can become part of our success
Bonuses for successful employee referrals
Company contributions to personal pension plans
40 days per year for telecommuting
20% discount for friends & family on GetYourGuide activities
25 vacation days; +1 for each additional year up to a cap of 28
Discounted Urban Sports Club membership
Mental wellbeing services with nilo.health
In-house gym and fitness classes
Annual flu shots
1,000€ yearly for courses and training
Language course reimbursement
Regular meetups, workshops, and hackdays
Mentorship program
Access to AI tools like ChatGPT and GitHub Copilot
10 days of paid educational leave every 2 years
Weekly catered brunches, lunches, and snacks
Extra days off when holidays land on weekends
Annual GetYourGuide Summits. See what one looks like.
Partner discounts including FutureBens, Plant Club, 19Grams, and more

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